Frequently Asked Questions

Who can I contact for general customer service?

What is the standard warranty for my product?

  • Your product is guaranteed a standard 1 Year Warranty, with 2 Years Extension when you register online within 30 days of your purchase.
  • You are entitled to have the goods repaired or replaced if failure of acceptable quality
  • Defects due to faulty material and workmanship for 1 year and 3 years with a qualified online registration.

What will void my warranty?

  • Part failure due to normal wear or tool abuse
  • Reparations or self-reassembly that are not authorized 
  • Any damage that is caused by regular wear/use

Warranty eligibility

  • To be qualified for 3 Year Warranty, you need to register the product within 30 days of initial purchase
  • Find serial number on white sticker bottom of the product or white sticker inside the battery compartment (remove batteries if in place)
  • You can register the product at under Service & Warranty

How do i make claims?

  • Bring product along with proof of purchase and any evidence that may be relevant
  • Take to Beiter Laser's place of purchase
  • Return and claim must be made during specified warranty period from the date of purchase

manufacturing repair ability

Calibrations can be done quickly by authorized Beiter distributors:

what is the longevity of my product?

Power/Battery Longevity:

  • Li-on battery: average 5 years
  • AA batteries: standard batteries bought at stores range 5-15 hours
  • Charger: use laser as long as it is attached to wall

how do i charge my product?

  • NOT IN USE: Use mini USB cable from the DC charger until light turns on green (indicating fully charged)
  • IN USE: Connect both DC cable of AC adapter to connect on right side of laser level

how do i use the laser with a receiver?

Note: ALL BART, BRUNO, BRODY series are compatible with Beiter Receivers.

Other universal and other manufactured receivers are not guaranteed to be compatible.


How to Use: Insert Photo

  1. Enable detector mode
  2. When red light is visible you can start to use the receiver

what are laser safety classifications?

  • All Beiter Linear Laser: Class 2
  • All Beiter Rotary Laser: Class 3R (recommended for professional use)

Manuals and Diagrams for my tool

  • BART-3D
  • BART-3DG
  • GR360